Wedding FAQ
Why should we choose you as our photographer?
At Lumens Photography we are passionate and honest about our work. We have a simple philosophy and that is to shoot every wedding like it is our own. We don’t try to up-sell to our clients if they don’t want or need a certain package or product. We offer high quality professional photography and personal customer service.
Which photographer will shoot my wedding?
The owner of the business, Hien Nguyen, will shoot your wedding if it's the first booking on that wedding day. Subsequent bookings on the same day will be photographed by a member of our team. Our team of photographers are highly skilled with a great deal of wedding experience between them. You will also meet your photographer before your wedding day and see work produced by them at the time of meeting.
Hien does all the computer related work, including editing and processing, and handles all bookings and communication. He also designs all the albums to ensure the finest quality possible.
Do you work with an assistant?
Yes. We always bring an assistant with us to every wedding. This allows for more creative freedom and we can give the bride/groom our full attention. For weddings with a second photographer booked, we will bring a second photographer and not have an assistant.
How can we organise a meeting with you?
Please call Hien on 0403 199 118 or email info@lumensphotography.com to arrange a mutually agreeable time for the both of us.
We can either meet at our photography studio, or we can visit you in the comfort of your own home on most weeknights when both yourself and your partner are available.
The meeting is a time we can show you our beautiful albums, how we manually edit photos and is a good time to ask any questions that you may have. It's also great to meet us in person as personality is an important part of choosing the right photographer.
How many photos do you usually take during a wedding?
We prefer quality over quantity. Every wedding is unique and we do not put a limit on the number of images we take through the day. However, we usually offer around 1200 edited images on DVD for a typical full day wedding.
Do I get the digital negatives on DVD and do I have rights to these files?
Yes, every package booked with us, you will receive the files on DVD. These images are the full size, have not been reduced in quality and they don't have a watermark on them. All images are perfectly adjusted, ready for print with many having effects applied such as black & white, sepia and others. You have rights to print these images as often as you like as long as you don't sell them. More related info here.
How does the website gallery work?
After the images are edited, we start uploading all of them to our website in your own private area. The gallery will have its own password so only you and your friends & family have access to view it. These images are full resolution and can be downloaded at any time, ready for print as is.
If you choose not to show ALL images to your friends and family, we're happy to setup a separate gallery with images of your choice. We can also set different sizes and parameters if you don't want to release original sizes as well.
What is the turnaround time?
Images are uploaded onto the net as soon as they're edited, usually they start going up within a couple of days. This usually takes around 2-3 weeks to be completed after which album design can take place. We will then ask you to select photos to design an album and usually place it online for proofs and any changes to be made. Albums will usually arrive 4-6 weeks after design approval.
What kind of equipment do you have?
It is the photographer not the gear! However, we only use top of the range pro Nikon equipment to ensure the best quality. We have identical backups of everything that is important should equipment fail and have enough memory and batteries to shoot two weddings!
Nikon D3 body x 2
Nikon 14-24mm F2.8
Nikon 24-70mm F2.8
Nikon 70-200mm F2.8
Nikon 10.5mm F2.8
Nikon 28mm F2.8
Nikon 50mm F1.4
Nikon 85mm F1.4
Nikon SB-800 Flash x 2
Pocketwizard Plus II x 3
Why should we choose you as our photographer?
At Lumens Photography we are passionate and honest about our work. We have a simple philosophy and that is to shoot every wedding like it is our own. We don’t try to up-sell to our clients if they don’t want or need a certain package or product. We offer high quality professional photography and personal customer service.
Which photographer will shoot my wedding?
The owner of the business, Hien Nguyen, will shoot your wedding if it's the first booking on that wedding day. Subsequent bookings on the same day will be photographed by a member of our team. Our team of photographers are highly skilled with a great deal of wedding experience between them. You will also meet your photographer before your wedding day and see work produced by them at the time of meeting.
Hien does all the computer related work, including editing and processing, and handles all bookings and communication. He also designs all the albums to ensure the finest quality possible.
Do you work with an assistant?
Yes. We always bring an assistant with us to every wedding. This allows for more creative freedom and we can give the bride/groom our full attention. For weddings with a second photographer booked, we will bring a second photographer and not have an assistant.
How can we organise a meeting with you?
Please call Hien on 0403 199 118 or email info@lumensphotography.com to arrange a mutually agreeable time for the both of us.
We can either meet at our photography studio, or we can visit you in the comfort of your own home on most weeknights when both yourself and your partner are available.
The meeting is a time we can show you our beautiful albums, how we manually edit photos and is a good time to ask any questions that you may have. It's also great to meet us in person as personality is an important part of choosing the right photographer.
How many photos do you usually take during a wedding?
We prefer quality over quantity. Every wedding is unique and we do not put a limit on the number of images we take through the day. However, we usually offer around 1200 edited images on DVD for a typical full day wedding.
Do I get the digital negatives on DVD and do I have rights to these files?
Yes, every package booked with us, you will receive the files on DVD. These images are the full size, have not been reduced in quality and they don't have a watermark on them. All images are perfectly adjusted, ready for print with many having effects applied such as black & white, sepia and others. You have rights to print these images as often as you like as long as you don't sell them. More related info here.
How does the website gallery work?
After the images are edited, we start uploading all of them to our website in your own private area. The gallery will have its own password so only you and your friends & family have access to view it. These images are full resolution and can be downloaded at any time, ready for print as is.
If you choose not to show ALL images to your friends and family, we're happy to setup a separate gallery with images of your choice. We can also set different sizes and parameters if you don't want to release original sizes as well.
What is the turnaround time?
Images are uploaded onto the net as soon as they're edited, usually they start going up within a couple of days. This usually takes around 2-3 weeks to be completed after which album design can take place. We will then ask you to select photos to design an album and usually place it online for proofs and any changes to be made. Albums will usually arrive 4-6 weeks after design approval.
What kind of equipment do you have?
It is the photographer not the gear! However, we only use top of the range pro Nikon equipment to ensure the best quality. We have identical backups of everything that is important should equipment fail and have enough memory and batteries to shoot two weddings!
Nikon D3 body x 2
Nikon 14-24mm F2.8
Nikon 24-70mm F2.8
Nikon 70-200mm F2.8
Nikon 10.5mm F2.8
Nikon 28mm F2.8
Nikon 50mm F1.4
Nikon 85mm F1.4
Nikon SB-800 Flash x 2
Pocketwizard Plus II x 3
